Company Stores

Timing is based on the type of store you want to build. For more complex stores, such as stores with many skus of warehoused specially branded inventory, expect 6 to 8 weeks. For on-demand stores and Pop Up shops, expect 2-10 days. Current workflow and the amount of integration needed impact timing, but we will do our dangdest to scope a solution with timing that works for you.

Of course! Although our storefronts are super intuitive, we are more than happy to train users. We can even embed training videos and training guides as well. We can humble-brag that for new clients, we have been able to move 96% of orders through the platform without needed support.

Yes! Ja! Da! Si! Oui! Hai! Ya!

Consider us an extension of your brand police. All sites can be built to your specifications and your branding guidelines. Your team at Brand Fuel will be required to review – and adhere to - your corporate brand guidelines.

Brand Fuel is committed to unparalleled service and quality products. If a buyer is not satisfied with an order, we will gladly accept a return and provide a full refund. Unwashed, unworn and unused merchandise may be returned within 30 days of the receipt of purchase for a full refund of the purchase price, minus shipping and handling (if undamaged or non-defective). Exchanges can be made for in-stock merchandise and will be shipped at the customer’s expense. What's the process? Call our Customer Service at 1-800-319-6778 or email Customer Service ([email protected]) within 30 days of the receipt of purchase.

For inventoried products: Orders placed before 12 p.m. ET ships SAME DAY (yep, we deliver an “Amazon-style” experience)

For on-demand products: No merchandise is produced until an order is placed, after which goods are produced as quickly as 48 hours.

You will receive an email confirmation within minutes of placing your order. Once your package is shipped, you’ll be emailed a tracking number. You can also contact our live customer service team via email or 800 #.

Yes!! Brand Fuel’s Inventory Stores allow users to access high-quality branded merchandise, on the shelf, ready to ship within 24 hours! Orders placed before 12 p.m. ET ship the same day for products stored in our climate-controlled warehouse. (yep, we deliver an “Amazon-style” experience)

Yes! Brand Fuel’s Virtual Stores allow users to shop for high-quality, pre-approved branded merchandise but with ZERO inventory risk/exposure. We offer both bulk and single item on-demand options.

As Schoolhouse Rock taught children of the 70’s, “indubitably.” Search brands here: https://merch.brandfuel.com Don’t see something you want? Just let us know! [email protected]

Most definitely. Strategic thought is one of Brand Fuel’s hallmarks and is one of our strongest differentiators. We will help you with everything from a curated merchandise collection to sharing of best and new practices to getting your brand into your internal and external marketplaces effectively.

This is, as they say, our “meat and potatoes” and what we enjoy doing every single day. Check out some of our case studies and custom kitting programs.

Our Fuel Kit Program could be your organization’s new weapon for Sales Teams, HR Directors and Marketing Managers. Our team will help custom design a perfect direct mail kit to help you with your goals in end to end format. This can all be managed through your company store or as a custom one-off project.

Yes!! You will have a dedicated account team helping you with on-brand idea presentations, have real names who share their cell #s so you have access to urgent needs + they will challenge you to think differently and ensure your investment delivers the ROI you want to achieve.

In, 1997, we crystal-balled the death of the company store catalog, faxed orders and mailed checks. And we invested heavily into an online storefront for organizations to better manage branded gear. In 1998, we released one of the first online, end to end, corporate stores. We proudly have 23+ years of experience fueling brand merchandise online for our clients. It would be a privilege to work with you.

We are glad you asked. We can handle large and small volumes of print-on-demand variable orders with 99.8% accuracy and a 48-hour average turn time.